Alex was very professional & arrived when he said he would. Informed me of my options in detail to rid a woodchuck burrowing under my shed. He did a great job! Highly recommend!
Excellent job and professional staff. I was very pleased with their performance.
Adam and Jakob are so easy to work with.
Their customer service is timely and informative and friendly!
My home first had an issue with mice. Massbay has fixed this issue and come twice yearly to check status. The issue is now a random occurrence and Jakob fixes that and remembers the next time where any showings happened previously.
My home then had a bat issue with a bat coming into the home. Adam came right away and diagnosed the problem. Adam found where the bats were living and entry into my home. He fixed, he came back to check. There have been no bats in my home since. Both Adam and Jakob are great communicators and offer great solutions.
Quick response to my request, addressed the issue (squirrel) to my complete satisfaction. I highly recommend Alex and Jake for their services!!!
Alex was quick to respond my call and come out to my home. Very happy with the service. We had some uninvited quests for Thanksgiving!
I’ve had them out to take care of carpenter bees and Alex, the owner, did a great job of explaining the situation and treatment.
He left me feeling better-informed about what was going on and recommended solutions to mitigate the chance of repeat problems. I consider him my “pest guy” for any other needs, from here on out.
Carpenter Ants damaged 2 sections of garage sill so I googled for ant exterminator servicing Quincy,MA area. I left message @4:45pm Friday and Alex Miranda called @6:45pm same day. He was professional and friendly. Mike Bukowski, the Lead Technician came the following Monday morning. I received a call from Mike he was able to come a little earlier than scheduled time. Mike was also professional and friendly.He explained what he was going to do and then sprayed around the outside of garage and all around the foundation of the house. He completed the job in 15 minutes or less. The product used was odorless. I am going to have this service done yearly by Mass Bay Wildlife Management, Inc. Thank you for such a pleasant business experience.
Alex is not only great at his job, he is a great guy. I first called him because I thought I had a squirrel in my wall and I was freaking out. Alex came right out in the middle of an evening snow storm to help. (turns out it was just a mouse – woopsie) He is very thorough, very professional, and extremely reasonably priced. He is now my go – to guy when it comes to unwanted house guests. I highly recommend him.
When we found a squirrel in our interior wall, I called this company based on the other Yelp reviews. They exceeded my expectations — and it was a nice change after calling bigger, less personal/patient companies.
Alex (owner) picked up the phone when I called, and he was very helpful and informative about our options, challenges, and things to keep in mind. Alex himself came to our house the next day, and he gave a free estimate after examining the interior, climbing up on the roof, and looking in the basement. He was professional, courteous, and knew how to handle squirrels.
After investigating, he found that our particular squirrel was gone (hooray! we’d unknowingly removed its nest the week before) so he was going to install chimney plates to prevent them from coming back. I was psyched he could do it right then/there, to have the problem resolved completely. After he started that project, he found that the chimney needed repair before he could proceed. We’d need to call a specialist for that before he could affix the chimney caps. Bummer… He didn’t charge for the time spent on the project until that point. Before he left our house, I asked him about how to handle the hole left by the squirrel on the interior wall, he kindly offered to patch it at no charge. So nice!
In the end, he spent 90min at our house and never charged a dime. Alex is not a “hard sell” — he’s a personable, customer-oriented guy devoted to his business. Call him!
(Once we repair the chimney, we’ll get quotes on the chimney caps needed for squirrel prevention. If competing quotes are close to what he gave, we’ll give him the business because our experience with him was so positive.)
Mass Bay Wildlife Management sent someone out very quickly and it appears has taken care of our issue. We have to wait and see if the treatment has “taken,” but I saw no bees this morning — so far so good. The service was quick, courteous, and professional — and the right price.
