I had bats in my attic and, like many people, I kept putting off dealing with it. After reading countless mediocre reviews for other bat eviction companies, I stumbled upon Mass Bay Wildlife—and I’m so glad I did.
Alex, the owner, called me back within minutes of my inquiry and scheduled a same-day appointment. Despite the sweltering heat and the attic being a furnace, he showed up promptly, walked me through the entire process with clarity and confidence, and made it all seem surprisingly simple. Best of all, the work caused almost no disruption to my daily life.
Alex is one of those rare professionals who’s impossible not to like. He’s responsive, incredibly hard-working, and clearly takes pride in doing things the right way. The initial eviction work was handled with precision and care.
The cleanup was done by Jakob, who treated my home with genuine respect. He vacuumed, sanitized, and explained every step of his process. His attention to detail and professionalism were just as impressive.
From start to finish, working with Mass Bay Wildlife was an absolute pleasure. If you’re dealing with bats—or any wildlife issue—don’t hesitate. These guys are the real deal.
I have used Mass Bay Wildlife for several years. Alex and Jakob are consistently helpful and knowledgeable about a range of issues from bats to mice to ants. Each time I interact with either one they are excellent with customer service and very personable which makes working with them easy. And, an issue, if necessary, continues to be dealt with until resolved.
Outstanding in all manners. Polite professional courteous and thorough This group is excellent
Alex was quick to respond to my concerns regarding a raccoon issue at our home! He was honest about the challenges we faced due to the location of the nest. Thank you very much for the advice!
Alex was very professional & arrived when he said he would. Informed me of my options in detail to rid a woodchuck burrowing under my shed. He did a great job! Highly recommend!
Excellent job and professional staff. I was very pleased with their performance.
Adam and Jakob are so easy to work with.
Their customer service is timely and informative and friendly!
My home first had an issue with mice. Massbay has fixed this issue and come twice yearly to check status. The issue is now a random occurrence and Jakob fixes that and remembers the next time where any showings happened previously.
My home then had a bat issue with a bat coming into the home. Adam came right away and diagnosed the problem. Adam found where the bats were living and entry into my home. He fixed, he came back to check. There have been no bats in my home since. Both Adam and Jakob are great communicators and offer great solutions.
Quick response to my request, addressed the issue (squirrel) to my complete satisfaction. I highly recommend Alex and Jake for their services!!!
Alex was quick to respond my call and come out to my home. Very happy with the service. We had some uninvited quests for Thanksgiving!
I’ve had them out to take care of carpenter bees and Alex, the owner, did a great job of explaining the situation and treatment.
He left me feeling better-informed about what was going on and recommended solutions to mitigate the chance of repeat problems. I consider him my “pest guy” for any other needs, from here on out.
